Matchmaking Changes coming with Oath of the Arctic Prince (Patch 1.1)
Greetings War Mages!
We've heard your feedback about uneven siege matches and are making a few matchmaking changes to help improve this experience. These changes will come with Thursday's Oath of the Arctic Prince update, but due to the quick implementation there will be no text in-game to explain the changed behavior (that will be coming soon!). We want to make sure everything is as clear as possible, so please review the information below!
When matchmaking, the game presents a ready check when a new match is found. The ready check is there to reduce the chances of AFK players in your games.
Matchmaking and then repeatedly declining matches or being AFK when matches are found makes it harder for everyone else to get good games. We know that things happen sometimes and that technical issues can occur, so we’re providing one decline with no penalty. However, if you fail to accept multiple matches we’ll apply the same penalties that are applied for leavers (5 minutes, then 15, then 30).
Once hero selection has begun, any player that exits the match will still be penalized for leaving. The remaining players will then also be ejected back to the lobby without penalty. These players may then re-queue to find another match.
We understand this may be confusing at first since players may find themselves unexpectedly back in the lobby. We'll have additional messaging in place soon to explain what's happening, but wanted to provide this update as quickly as possible to improve the matchmaking experience for all players.
As a reminder, it is against the code of conduct to consistently abandon matches as it is disruptive and disrespectful to your fellow players.