'Server connection lost'?

i keep getting 'server connection lost' when everytime i play the game.maybe because of my internet? i already play the tutorial but its just pop up the 'server connection lost' after i finish it . i can launch the game but i cant play

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Best Answer
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If it's happening every time, it could be a firewall. I got the same message when trying to enter any games before I had whitelisted the game with ZoneAlarm.2
Answers
seems like something is blocking you from the game servers
Be sure to check the requirement
https://support.robotentertainment.com/hc/en-us/articles/203092885
Be sure that the game is whitelisted by your firewall
If the above do check out, My guess would be to contact the Support with your logs
https://support.robotentertainment.com/hc/en-us/articles/208141403-I-don-t-see-a-solution-for-my-problem-in-the-Knowledge-Base-for-Orcs-Must-Die-Unchained-Can-I-send-you-my-logs-
https://support.robotentertainment.com/hc/en-us/requests/new
They will be able to help you out pinpoint the problem
Also TDGerle, you just resurrected a very old post