Connection Lost When trying to Start Up Game

Hi, my boyfriend and I have been attempting to play this game for two days. Each time, a new problem arises. Our current problem is that, whenever he attempts to open up the launcher, it says "Checking For Updates" and then "Connection failed." The wifi is fine, as I play the game on the wifi, too. He uninstalled the game and attempted to reinstall it, but it won't patch because of the same connection error. Any suggestions would be greatly appreciated!

Comments

  • KulinaKulina Member, Moderator, Robot Entertainment
    Hello RowboDog,

    Welcome to Orcs Must Die! Unchained! We're sorry to hear that you're experiencing connexion issues.

    Please submit a ticket to the support by following the link below and they'll help you out:
    https://orcsmustdie.com/#!/en/support

    Be sure to include your DxDiag and log files (or your PS4 ID if you play on PS4), so that we can take a closer look into your system details for you!

    Cheers! 
    French Community Manager
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