Harmonia

About

Username
Harmonia
Joined
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Member, Administrator, Moderator, Robot Entertainment, Featured Developer
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6
  • Re: What is your favorite hero in OMDU?

    I think everyone knows who my favorite is but I voted for Dobbin JUST TO MAKE SURE! :)

    Short Stack FTW!
  • Update 2.0 Login Issue - "Login Failure"

    Hey Everyone,

    We're aware of a login issue following update 2.0 and are currently investigating the cause. This issue seems to be affecting some former European players. 

    Issue:
    Cannot log into game

    Error Message:
    "Login failure. Please verify the email and password are correct"

    Current Solution:
    1. Disable your antivirus, malware detection, internet security, and firewall programs as they can silently interfere with your connection.
    2. If you're running a hardware firewall, make sure it is configured per the specs outlined here: https://support.robotentertainment.com/hc/en-us/articles/203597585
    3. Shut down any secondary programs that may be running in the background.
    5. If you're trying to log in via the Steam client, make sure you're letting Steam load completely before attempting to launch Orcs Must Die! Unchained.

    If it persists, please follow these steps and contact the support team.
  • Re: OMDU Launch Maintenance!

    We're so excited! We're keeping an eye on things, guys, and it *may* take a bit longer than we anticipated. I'll have an official update at around 1 pm, just over an hour from now.

    1 pm update:
    Looks like we're running about 2 hours behind schedule so our estimated up-time will be 4 pm Central. Be sure to follow @OMDServers for updates!

    3 pm update:
    We've uncovered a few issues that need to be resolved before the servers are brought back online. No firm ETA yet, but I will let you guys know as soon as possible when we expect the servers to return. Hang in there!
    Post edited by Harmonia on
  • Re: Trap Upgrade Cost & Requirements

    This is really helpful! I've moved it over to the community guide section :D 
  • Re: 33k Bonus Gold and 3 New Heroes for Free

    Hey everyone, sounds like we need a little clarification. 

    Firstly, no need to worry about the thread from last week. The report was investigated and the thread was removed as it was a hoax. Posting fake exploits is not acceptable behavior and the original poster was informed of this.

    As for today's issue, there was a bug this morning that affected the displayed gold balance for some players. We're working on getting this fixed. If your gold balance is still displaying incorrectly, it's best to refrain from spending any gold at this time. We'll provide an update when we've got everything fixed!

    As always, if you encounter something that you believe to be an exploit please message our team directly here on the forums or contact our support team with details. We appreciate everyone who took the time to let us know about this issue! If you see anything else amiss with gold balances please add it to the thread here and our team will take a look.

    5:00 PM update: The issue from this morning has been resolved, but if you notice any other unexpected changes to your gold please let our team know right away!
    Post edited by Harmonia on