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Member, Moderator, Robot Entertainment
  • Re: Launcher and Game Not Open on Same Pixels

    @Lokken13 - Great video! Thanks :)
  • Re: Failures to Connect and Random Server Disconnects

    I'm sorry to hear you experienced these connectivity issues. Our servers have been working normally and we haven't been receiving reports of these issues, so if you experience them again please make sure to get your logs and DxDiag to us. The more information we have, the better we can look into things.
  • Re: Grinders permameat

    @Gorkster - Since a discussion about the Grinder trap was already happening, I went ahead and merged your thread. Harmonia beat me to the punch on this one (she's fast!), but she provided all of the current details above.
  • Re: Sunday bonus deals still missing.

    Thanks for taking the time to follow up regarding the Sunday Daily Deals. 

    Our team is working hard on a fix for this, but we do not have a timeline we are able to provide just yet.  

    Please rest assured that we will post more details as soon as they're available. In the meantime, don't hesitate to let us know if you encounter anything else you need assistance with or wish to report.
  • Re: [Bug] : Skipping a daily quest prevents it rolling over.

    Thank you all for taking the time to report your experiences to us. We have passed details regarding these reports to QA and programming for review. They're looking into it.

    Thanks again, and let us know if you encounter any other issues with the quest system or otherwise.

    @eronth - I have combined your merged your thread with this one since they're related.